Program
7:30 AM – 9:00 AM 
Registration & Breakfast
Presented by
9:30 AM
Grand Salon Room
Welcome Address by Ms. Geneviève Latulipe, CEO of Tourisme Outaouais
Remarks from the Chairpersons of the Board of Directors of ASSQ, OSRA, and ASRA
– Jean-Michel Ryan, ASSQ
– Stacy Manning , OSRA
– Amanda Leopold, ASRA
10:00 AM
Grand Salon Room
Economic & Tourism Outlook (FR)
PhD in Economics and world-class consultant, Francis will present economic outlooks in an era of turbulence and uncertainty, and what the impact will be on tourism.
Speaker: Francis Gosselin, PhD in Economics and executive consultant
11:00 AM 
Grand Salon Room
Innovation in the Service of Diversification (FR)
Presented by
The purpose of this presentation is to demonstrate that innovation is within reach of all ski areas in Eastern Canada. Taking diversification as the lens, examples of innovation will be shared, certain myths will be debunked, and several management tools will be presented to support participants in the implementation of an organizational culture that fosters exploration and creativity.
Speaker: Jean-Thomas Henderson, M.Sc. / Professor of Management at ITHQ / Coach MT Lab
12:00 PM
Lunch
Presented by
10:30 a.m. to 4:30 p.m. 
By appointment only
Individual consultations meetings addressing issues related to the compliance of water withdrawals, intake structures, or erosion and drainage control.
1:30 PM – Simultaneous Workshops
Suzor-Côté room
Mountain in action for a Sustainable Future (FR)
Presented by
Oliver Erard, former director of the Métabief ski area in France, will share a unique experience built on 18 years of leadership in the face of climate change challenges. Having gone through all stages of adaptation, he will present concrete actions he implemented to ensure Métabief’s resilience and long-term sustainability.
This captivating session, co-hosted by Esther Dormagen from Ellio, will also provide relevant insights into the Quebec context to enrich reflection and action.
Speakers :
Olivier Erard, Trainer & Consultant, Climate change Adaptation
Esther Dormagen, Co-founder of Ellio, Consulting Agency in SustainableDevelopment
Delfosse room
Public opinion about lift safety: should we be concerned? (Bilingual)
Presented by
Join this session led by industry experts from resorts and from our lift manufacturers to discuss the recent troubling publicity around the safety of our lifts. Also review up-to-date incident statistics and managerial challenges with young lift passengers in snow programs and take away best practice ideas to share back at your resorts with all on-mountain departments. Learn about the latest technology available to support your lift personnel in training, operations and maintenance.”
Panel Host: Kevin Nichol, President OSRA, Z-98 Technical Committee Member and Chair of the TSSA Lift Advisory Council
Panelists:
– Benoit St-Germain, Doppelmayr
– Glen Tinkler – Leitner Poma
– Greg McCullough – Les Sommets
– Jamie Hare – Poley Mountain
– Fabrice Aubouy – Bluecime
– Graeme Dugale – Blue Mountain Resort
Julien room
The next generation of skiers and riders (bilingual)
Presented by
Who are they and how do we capture them? Join a powerhouse panel for discussion on the challenges and opportunities facing the growth of snow sports along with case studies and solutions, including presentations by guest speakers relevant to growing your business and tips on maximising visitations.
Speaker: Paul Pinchbeck, Canadian Ski Council.
Panelists:
– Stéphanie Grenier / VP developement, sells and marketing / Ski Saint-Bruno
– Yves Juneau / CEO / Association des stations de ski du Québec
– Annique Aird / Mont-Tremblant
3:00 PM – Coffee Break 
Presented by
3:30 PM – Simultaneous Workshops (3)
Suzor-Côté room
Part 1
Canadian data (EN)
Presented by Paul Pinchbeck, Canadian Ski Council
Part 2
Preliminary performance data of the season with the Economic and Financial Study of Quebec SkiAreas 24-25 (FR)
Presented by MCE Conseils
Presented by
Delfosse room
Shifting Slopes: Navigating the Future of Mountain Travel (EN)
Presentation by Phocuswright; results from a large-scale survey on mountain vacation habits and decision-making factors in the choice of ski travel destinations among American customers.
Speaker: Madeline List, PhocusWright
Julien Room
Experts from the Insurance and Legal professions will present and take questions on claims and trends in Pollution, Cyber Crime, and other relevant snow industry topics.
Panel Host: Katie Mckeiver – Boler Mountain – Chair of OSRA Risk Management Committee
Panelists:
– Benjamin Botelho, Mountain Guard
– Edward Chadderton – Carroll, Heyd, Chown LLP and Member of Ski Areas Defense Attorney Committee
– Shane Roney – Trisura
– Normand Martins – Essor Assurances
– Cindy Manek – Ridge Canada
– Judy Gougeon – BrokerLink
– Sandy Millar – Equa Specialty Risk Partners
– Brian Edwards – Edwards Insurance
Following the success of this day last year, we are offering a program dedicated to food service personnel in collaboration with ITHQ, covering current trends such as menu plant-based options, technology implementation, sustainable development, and a visit to the Hilton Lac-Leamy Kitchens.
See the program by clicking here.
Come visit our exhibitors’ booths! More than 80 
exhibitors will be there to present their products and services.
Enjoy your visit!
Presented by
8:00 PM
Free Evening
#maneige
