Direct access to lifts (RFID)

The participating stations are as follows:

Participating ski areas

* Please note that this list is for ski areas with direct access to ski lifts via the maneige RFID card. The Ski Passe-Partout and all our other mysnow products are accepted at 72 ski areas in Quebec (with the exception of Le Massif de Charlevoix).

RFID (radio frequency identification) is a technology used in several industries, including skiing. It allows information to be sent and received via radio waves. In the ski industry RFID allows you to be identified at lift gates, thus avoiding the need to present yourself at the ski area ticket office. 

1. All holders of mysnow product will no longer need to validate their barcode at the ticket office of participating ski areas.
2. You can load your ski tickets purchased on the mysnow store directly onto your mysnow RFID card.
3. One single mysnow RFID card for all participating ski areas.

You can order a mysnow RFID card for a fee of $10 via the product page or on the mysnow app for $10.

After purchasing a mysnow RFID card, you will receive a physical card in the mail. Once you have received your mysnow RFID at home, all you have to do is to register it to your skier profile in your customer account on the mysnow store.

FOLLOW THESE STEPS :

 1- Log into your customer account on the mysnow store, go to the new “My RFID cards” section, and click “Activate my RFID card.”

On computer:

On mobile:

 2- Enter the RFID card number and select a skier

On computer :

On mobile :

 3- Write the skier’s name on the back of the RFID card in the designated area to ensure you always have the correct card associated with the right skier.

Registering your mysnow RFID card is even easier with the maneige mobile app, available on the Apple App Store and Google Play Store.

1. Log in to the maneige application.
2. On the home page, select Menu from the bottom bar of the app.

Then select Activate an RFID card.

1. Hold the RFID card close to the phone and click the RFID button.
2. Once the card has been read, select which skier in your account you want to associate the card with.
3. Your card is now linked to this skier and the mysnow product they have purchased. All tickets purchased with this mysnow product will be directly linked to your RFID card.

** Please note that if you have already registered your card in previous seasons on the mysnow store, the card is already linked to your skier account, so you do not need to register the card again.

In case you lost your RFID card, you can buy a new one from the mysnow store for $10.00 at the following link : https://boutique.maneige.ski/produits/carte-rfid

Once you receive the new card, you can link it to your account by following these steps :

 1- Go to the “My RFID cards” section in your account

On computer :

On mobile:

 2- Locate the lost card and click on the red X at the end of the row in the “Actions” column, or tap the red button depending on whether you are using the mobile or desktop version.

 3- You will be asked for confirmation. WARNING: Once a card is reported lost, it can no longer be used on the store, even if you find it later.

On computer:

On mobile:

 4- A confirmation message will appear, giving you the option to purchase a new card or return to your profile.

On computer:

On mobile:

Make sure to place your Mysnow RFID card in a pocket of your coat (ideally on the left side), away from any other RFID cards and mobile phone, as these may block the signal from your card, preventing the lift gate from identifying you, which will deny you access.

Once you’ve registered your Mysnow RFID card number to your skier profile, tickets purchased on the Mysnow store will bu automatically loaded onto your RFID card. However, only (see the list above) equipped with RFID technology will allow you direct access to the lifts without needing to go to the ticket counter.

For all other ski areas, you will need to validate your ticket by going to the ticket office.

If the ski lift gate does not open, step out of the line and check the following elements :

• Is your ticket valid for the correct date (check under “My tickets” in your account)?
• Is your ticket valid for the correct time slot? All tickets have validity hours, whether they are for the day or evening. These hours vary by station, so make sure you are within the correct time slot; otherwise, the gate will deny access. Ex.: If you have a night ticket starting at 4 pm, you will be refused passage if you scan your card at the gate at 3:58 pm.
• Is your ticket valid for this specific ski area?
• Have you correctly registered your Mysnow RFID card to your profile?
• Do you have another ski area’s card that could be causing interference?

After checking these elements, you sill have the option, at all stations, to validate your ticket at the ticket counter by presenting the ticket barcode found in the “My tickets” section of your Mysnow account.

If the ticket barcode still does not work, contact the customer service team of the Mysnow store, and their agents will be pleased to help resolve the issue.

The customer service hours for the Mysnow store are Monday to Friday, 8:00a.m. to 4:30 p.m., and Saturday and Sunday, 8:00 a.m. to 4:00 p.m. Contact them at: [email protected].

If you don’t have your mysnow RFID card with you, the station can provide you with their own RFID card for a refundable deposit fee at the end of your day.

No, the terms of use for the Ski Passe-Partout or Passe-Provinciale remain the same. The purchased product is only valid for the buyer. Lending the card to another person is not permitted and constitutes fraud under the law.